Last updated September 5, 2026
True Way Partners, LLC (“True Way Partners,” “we,” “us,” or “our”) respects the privacy of people who visit our website, request a consultation, or use our client portal.
Information we collect
We collect information you choose to provide, including:
- Your name, email address, phone number, service interest, and message when you request a consultation.
- Account and policy-related information you or an authorized representative provide through the client portal.
We also collect limited technical information needed to operate and secure the site, such as your IP address, browser user agent, and security-check verification information when you submit the contact form.
How we use information
We use information to respond to your request, discuss the services you selected, operate and secure the website and client portal, maintain business records, and comply with applicable legal obligations.
Submitting a consultation request does not create an insurance policy, guarantee coverage, or require you to purchase a product or service.
How information is shared
We may share information with service providers that help us operate the website, secure forms, deliver email, host private documents, or maintain our systems. We may also disclose information when required or permitted by law, or when needed to respond to an insurance-related request you ask us to handle.
We do not use information submitted through this website for advertising or sell it through this website.
Cookies and similar technologies
We use essential session cookies for the client portal and local browser storage to remember your theme preference. The contact form uses Cloudflare Turnstile to help prevent automated abuse; Cloudflare may process technical information under its own privacy practices. We do not use website analytics or advertising cookies.
Security and retention
We use reasonable administrative, technical, and organizational measures designed to protect information. No online system can guarantee absolute security. We retain information only as long as reasonably necessary for the purposes described here, business operations, and applicable legal obligations.
Your choices and requests
Depending on where you live and the nature of your relationship with us, you may have rights to request access to, correction of, or deletion of certain personal information. To make a privacy request or ask a question about this notice, use our contact form and include “Privacy Request” in your message. We may need to verify your identity before responding.
Insurance privacy notices
This website notice describes information handled through the website and client portal. If you apply for, obtain, or maintain an insurance product through True Way Partners, you may receive additional notices that apply to the insurance transaction and the information involved. Those notices control when they apply.
Changes to this notice
We may update this notice as our practices or legal obligations change. We will post the updated version here and revise the date above.